Dark screen when loading windows 7. Black screen when turning on the computer

Sometimes when starting the user's computer, an unpleasant surprise awaits in the form of a black screen. This device behavior is caused:

pirated software;
malware;
incorrect operation of the discrete video card driver;
incomplete installation of updates;
damage to the components of the system unit.

Such a malfunction can occur due to a number of reasons, so finding it is the key to solving the problem.

Starting safe mode

To restore correct operation, you will need to start safe mode. You will have to act by touch, which means you need to be careful. After several key presses backspace or F8 you need to click on the button 5 times tabs and then press Enter. Then press again Up, then again Enter while holding down Shift. These actions will lead to the fact that the mode will open recovery. The screen will still remain black, so it will not be possible to verify this with your own eyes. Here you need to make the appropriate settings:

three button clicks Down, farther Enter;
two button clicks Down, again Enter;
then press the key twice Left;
after that another transition with the button Down And Enter.

If the display display worked correctly, you could see the following picture on it:

After the above manipulations, the OS will start with the settings marked with arrows in the image. Low resolution may help to see the image.

Trouble-shooting

Windows not activated

This situation is often faced by users who have a machine with unlicensed software installed in their arsenal.

To no longer experience annoying notifications and the resulting inconvenience, you need to get rid of from the corresponding utility. She included in the package one of the updates. To do this, you will need a separate software solution, such as RemoveWAT.

After downloads And launch just press one button and the problem will be fixed.

Computer is infected with a virus

The malware modifies the configurations of deep Windows settings, which results in changing the appearance of the interface. If no changes have occurred after the removal of the malware, this does not mean that the destruction of the virus was unsuccessful. The point may be that the settings were not set to the primary version.

Troubleshooting necessary:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

There are two options here, Shell And userinit, whose default values explorer.exe And c:\windows\system32\userinit.exe respectively. If this is not true, then reinstall parameters and restart system to take effect.

Also worth checking out the thread HKEY_CURRENT_USER\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon, where such variables should not be located. Otherwise, they are subject to destruction.

Invalid video card drivers

They must be removed, and new ones must be installed in their place. For this necessary:

However, this method is unsafe in that some components may remain in the system even after removal, which can lead to conflicts during subsequent updates. Therefore, a smarter approach would be to use specialized utility Display Driver Uninstaller, which is in the public domain.

The final step is from the official website of the manufacturer and its subsequent installation.

Black desktop without shortcuts

Microsoft is working on optimization software and updates it regularly. During the installation process, the system asks the user not to turn off the computer, but there is not always the time and opportunity to do just that.

Breaking updates may cause a black screen on subsequent boot. This process sometimes lasts up to 30 minutes, which is associated with large updates or low hardware performance. When the process is completed, the computer will work properly again.

Computer malfunctions

The first step is to turn off the device. After that it is worth inspect wires and make sure they are not damaged. You also need to check the cables, as well as their interfaces for mechanical damage.

The motherboard must also be intact and safety. But even in this case, it can be the cause of a black screen due to a large accumulation of dust.

The board also has batteryCMOS, which is responsible for saving the BIOS settings. It may run out of power, preventing the system from booting. In this case, replacing it will solve the problem of the black screen. But most often the solution lies in the malfunctions of the operating system.

If nothing helped

There is a procedure to roll back the OS to the latest working update. To save all files, you need to go to " Control Panel» → « System» → « System protection» and enable all logical drives in the protection settings. Otherwise, only the system disk will be restored during a subsequent restore.

This is where it happens recovery by pressing the corresponding button.

Updated: 03.05.2019 Published: 08.06.2018

Description

When Windows boots up (after the logo or login), a blank black screen (or a black screen with a cursor) appears.

The problem is relevant for all used Windows versions from XP to 10.

Cause

By default, the wrong monitor is selected.
Unsuccessful installation of Windows updates or graphics driver.
Aggressive behavior of the anti-virus system.
Damage to the explorer.exe file or its autorun.
Software conflict.

Solution

Before proceeding with the solution, try restarting the computer again - it is quite possible that the problem will be solved.

If we see a black screen immediately when the computer is turned on (the Windows or BIOS splash screen does not appear on the monitor), go to the article The computer does not turn on.
If a menu on a black background is loaded in front of us, we try to select the normal Windows boot.
If there is text with an error code on a black background, you need to study it using a search engine.
If we see a screen with a blinking cursor (underscore), the problem may be disk drive or bootloader. You need to boot the computer using Windows LiveCD and check the disk with any diagnostic utility, such as CrystalDiskInfo.

Below are solutions for the situation when we see a blank black screen without inscriptions and text (only the arrow of the mouse cursor may be present).

1. Multiple displays and default monitor

a) Press the combination WIN+P- a window for selecting the mode of operation of multiple displays will open on the right. Trying to choose Only computer screen or Second screen only:

b) When using multiple monitors, we try to disable everything except the main one and restart the computer. If the image appears, check the setting of the main display.

2. Update Windows or video card driver

If the problem started after windows updates or install / update the driver for the video card, start the computer in safe mode and:

a) Trying to remove the latest fixes. For this we open Control Panel(command control or use Windows search) - Programs - Programs and Features - Installed updates:

Sort updates by installation date and remove the latest installed:

c) Uninstall the video card driver. To do this, go to the Device Manager (command devmgmt.msc) - open Video adapters- remove the used adapter:

After we restart the computer and install a new driver.

3. Remove antivirus

In some cases, malware removal tools can cause an important system file to be blocked.

Trying to delete antivirus program. To do this, try to enter safe mode. For reliability, it is worth downloading a specialized utility for removing antivirus from the developer's website.

4. Problem with Windows Explorer

Explorer is the main program in Windows responsible for displaying windows. If it malfunctions, you may experience problems with an empty desktop display.

5. Autostart apps

6. Antivirus check

We check the computer for viruses. To do this, you can use one-time utilities, for example, CureIt.

7. Restoring system files

As a result of the loss of part of the files of the operating system, it may become unstable, in particular, it may not load Explorer, leaving us with a black screen.

To check the system for the presence of files with damage or their absence, run command line on behalf of the administrator and enter the command.

Good afternoon, we continue to fix the emerging bugs in Windows, and today we will try to solve the problem of an empty desktop after a reboot. The problem is that the black screen that appears after loading does not let the user into the system. As a result, as it seems to the user, only a manual restart is required. Invoking the Task Manager with Ctrl+Alt+Del leads to nothing. The maximum that the user finds on the Malevich square is a “live” mouse. An error can accompany the user from download to download, which is frankly annoying. And, most likely, the error lies in wait for the owners of Windows 10, and more often it is the owners of laptops, so let's start from here. However, it's not easy for desktop owners either, and besides, they are deprived of some power-saving features, which are also worth checking out. So, if you already encountered a download error, check out the article.

What's the problem?

Yes, their sea, comrades. Here is a list of the most common reasons.

The problem is often seen in the fact that you have either an integrated video controller from Intel or another discrete video card. Windows does not have time to automatically redirect the video signal to the “correct” output, switching to the second, as it seems to it, monitor out of bewilderment. Yes, she sometimes thinks there are two of them. And she thinks so, including thanks to the mentioned video card. A similar problem has already been described in an article with a similar title. Windows black screen, but in more recent builds, the focus of the question has shifted somewhat. If the problem appeared after connecting a second monitor or TV, disconnect it.
If you notice that the black screen appears after the computer is turned OFF, and not after REBOOT, the reason for this is 100% the fast boot function, coupled with a broken file hiperfi.sys. The first is to disable, the second is to delete. More on this below or in the article.
The next reason is the inhibitory File Explorer. Probably not of their own free will, but because of the newfangled functions and applets that appeared in Windows 10. If you knew what exactly from the settings in the Start panel slows down, you would have thrown it away at the installation stage, otherwise ... I strongly recommend that you read the article right away. And get ready - you will have to work in Safe Mode, where many functions are not fully disclosed.
One more possible reason – bootloader changes Windows entries . Apparently, the system leaves some task for the next session, but cannot do this at the time of loading. After you turn off Windows at the moment the black screen appears, the task is reset and the system boots normally. For the black screen after loading Windows most often lies in wait for the owners of a multiboot system. In my experience, the problem was successfully resolved (or delayed) after. However, as soon as the boot process returned through the Grub bootloader (the second one is Linux), the black screen problem sooner or later returned as well.
I will continue fiction. Who is waiting for how long? Believe me, in fact, a black screen after loading with a cursor on the screen is 80-90% oh-oh-oh-very long system loading. On one of my computers, I waited for a full start after 5-6 minutes. The problem sometimes goes away after installing a good optimizer and defragmenting the disk (if it has an HDD, not a solid state). If you encounter a problem again, take your time - just make sure that the system does not boot at all (an indirect signal may be the end of the blinking of the hard disk boot LED). But if the system still shows itself, start with autorun as well. I'm not talking about Windo, he won't tell us anything. Take a look at the program Autoruns for Windows from Russinovich. He appears in one of the options.

Black screen after loading: try to skip

Move the mouse until the cursor appears on the screen
click Ctrl + SHIFT + WIN + B
visible changes may not occur on the screen, unless the mouse becomes exactly in the center of the screen. However, now you just need to enter the required password if the login is in account requires registration
if nothing happens, try pressing Enter and re-entering the password. For a while, the cursor will disappear from the screen, which means that Windows is processing the entered registration data. Sometimes the waiting time takes several minutes before Windows fully loads. However, if nothing happens, and the mouse is in place, this is not our case.
If you still cannot enter Windows, use the opportunity to enter Safe mode or repeatedly press before downloading Shift. In general, your task is to get into Windows. It is possible that you will have to turn off the computer several times again with the button.

Black screen after loading: trying to fix

Well, try everything in a row: there are a lot of manipulations ...

Immediate update - this bug is already patched as far as I know
In an open session, we immediately go to the power settings using:

powercfg.cpl

We are looking for a button on the left Power button actions and by clicking on it, go to Settings. If the buttons Shutdown Options unavailable, click the interactive link Change settings that are currently unavailable. Disable Enable Fast Startup and save the changes:

now go to the console Windows (services.msc) and extract one of them called Application readiness, changing to Disabled:

time to check Autorun. We launch Autoruns for Windows on behalf of the administrator and check a few parameters. We are interested in tabs (1) Winlogon, in which we remove extensions, if any (do not delete, just uncheck). These extensions have a lot of dependencies, but are easily hit by all sorts of rubbish:

I have a library in a single copy: splash screen on the background of “Welcome”

(2) Everything- the most useful of the tabs, which will show everything that starts with Windows in all its sections and services: from the scheduler and startup to menu items for additional commands (those that are launched by right-clicking). See:

all autorun sections are presented here - check them slowly

Looking ahead, I’ll say that in search of a solution to this problem, I simultaneously decided a lot of other things. For example, it was this utility that showed me that my Windows scheduler was just full of some tasks:

Rubbish was removed manually - the scheduler gave out the location with a bang:

and finally, the reason for the misfortune of many users:

the remnants of the program from the Program Files folder were deleted using

But. Remembering the unsolvable task before Windows startup, just in case, check one more tab of the program (3) Scheduled Tasks. It turned out that the Window Scheduler was hiding something from me, to put it mildly:

I think there's a lot of stuff in there too. Remove slowly one by one and check by rebooting. I guarantee that after these manipulations, “black windows” will decrease after rebooting or turning on Windows.

Further. Open Task Manager and in the list of Processes check RunOnce(if not, look in the list of services RunOnce.exe). Neither the first nor the second MUST BE running. If you see it, kill the process and stop the service by setting it in the Startup Properties Manually. Rarely, but rolls.
disconnect ALL USB devices while booting
Have you done any manipulations with Windows themes? used programs like UXStyle or StartIsBack? Do not hesitate - your problem has legs growing from here
either the explorer process itself is probably broken File Explorer, or something in its logs prevents it from starting normally. And the only solution in this case is to run the repair utility from cmd on behalf of the administrator sfc/scannow. Checking the integrity of Windows files.
Reboot and check.

The weapon of last resort: reinstalling the video driver.

We are left with the last option. He helps often, you just need to be able to do it. Let's reinstall the video driver. Moreover, the reinstallation is not justified by what you downloaded (or NOT downloaded) latest version- the driver for the next step, in any case, needs to be stocked up. The fact is that reinstalling the driver for any device entails resetting all settings, plans, parameters and services that are associated with it. And there may be “bazhny” or “bazhny” configured - those that cause a black screen after loading. Let me remind you of the procedure (the most useful and reliable is described in the article):

loading into Safe mode with network driver support
identify the device: right mouse on the screen => Display settings => Graphics adapter properties

download from the manufacturer's website
WIN+X=> Device Manager
Choose an item Video adapters -> your_card
choose Delete device, tick the item Uninstall Driver Programs and agree:

reboot:

after reboot, update the hardware configuration and point to the location of the driver for your card. If these are not drivers in their pure form, but an installer, run it. If this is not the case, Windows will automatically download the appropriate one from its servers. As you understand, it is not a fact that it is suitable. So native drivers are sometimes the most elementary way out of the situation. Although experience suggests that the described problem is a Windows problem.

That's all. We unsubscribe according to the results, to whom it helped or not.

Good luck to us.

Black screen when loading Windows 7 is one of the most annoying things that can happen to our computer. But you should not immediately take out the disk with the operating system and reinstall Windows 7, because this problem can be solved in other, easier ways. In today's article, we will take a closer look at how you can solve the problem of the appearance black screen on boot in windows 7 on our own, consider the causes of the appearance of a black screen, and also learn how to prevent its occurrence.

Black screen when loading Windows. What to do?

So, let's see why the operating system does not load and what causes the black screen in Windows 7? There are only two main reasons. 1 is a malfunction hard drive, which as a result leads to damage to system files and causes errors in the system. 2 are the most common viruses, Trojans and other malware. By the way, the black screen when loading Windows has replaced, which everyone was so afraid of, but unlike him, you can work with a black screen and try to restore the situation.

Black screen when loading windows 7

So, let's first analyze the situation in which the Windows 7 operating system does not boot at all, and a black screen appears instead of the desktop. The first thing to do in such a situation is to go into safe mode. How it's done? First you need to restart your computer and press the F8 key while it is loading (F8 is best to start pressing at the moment before starting download windows 7!!!). You will see a special menu in which you will need to select the "Safe Mode" item and press Enter:

What is it for? Safe mode is actually a very useful thing. The thing is that in this mode only the most necessary programs and services that are necessary for the correct operation of Windows. Also, this mode is very often used to enter a system that has been exposed to viruses, as well as to recover deleted information or prepare a computer for reinstalling the OS. If you entered safe mode, you have a desktop, taskbar and desktop shortcuts, then this means that the black screen when loading Windows was caused by a failure of some service, program or driver that was installed shortly before the appearance black screen. In this case, it is best to do a system restore or remove recently installed drivers and programs through the Control Panel -> uninstall programs.

If the computer does not enter Safe Mode, then you need to restore the operating system, this can be done by inserting a disk with the operating system into the drive and selecting the appropriate settings. Sometimes there are cases that even after restoring the system, the black screen still does not disappear, in which case it is necessary to completely reinstall your OS to a new one. You can read how to do this in the article:.

Black screen on boot. If Windows boots

Very often, a black screen appears as a result of errors related to Windows activation. In this case, you just need to re-enter the license code of the operating system and confirm the entered data. But in most cases, this is still due to the action of viruses and malicious software. If Windows boots up but you have a black screen instead of the desktop, then you need to follow these steps.
1. Press the key combination Crtl+Alt+Del
2. Select the menu item to launch the task manager. If the task manager for some reason does not start, then read the article on how to fix it: the task manager does not start.
3. Go to the processes tab and find the explorer.exe process there:

4. If you do not have such a process, then click on the new task menu and in the window that appears, enter the following phrase: explorer.exe. Then click OK:

You can read more about restoring the explorer.exe process in the article: how to restore explorer.exe

If after that the black screen disappeared, then the problem is almost solved. To complete, you need to click Start -> Run and enter the command in the window: regedit and click OK. You will open the registry editor. Here you need to go along the path HKEY_LOCAL_MACHINE / SOFTWARE / Microsoft / WindowsNT / CurrentVersion / Winlogon and set the value explorer.exe in the Shell parameter (by the way, if something else is written in the Shell parameter, then this must be deleted !!! In the value field Shell parameter should be written only explorer.exe!!!):

If these actions did not lead to anything, then the malware blocked the use of this process. To do this, again go to the task manager in the menu, select New task and in the window that appears, enter the phrase: iexplorer.exe and click OK. An internet browser will open. We find and download the AVZ anti-virus program from the Internet. After that, run the program and perform the following actions:

Another option to fix the black screen when loading Windows 7

To do this, while staying on a black screen, very quickly press the Shift key five times in a row, you can also press the key and hold it for 10-15 seconds. After that, you will see a window that says "Turn on Sticky Keys?" In this window, click on the link:

In the window that opens, in the line that is located in the upper right corner, we write: "Task Manager":

After opening the "Control Panel" window, go to the "System" item:

In the window that appears, select the item "System protection":

In the “System Properties” window that opens, click on the “Restore…” button:

We put a bird and select other restore points:

There is a very common problem among PC owners - you turn on the computer and see black screen on boot.

What are the reasons for such a failure and what to do in this situation is the main topic of this article.

Problems when booting the system

The problem has a wide range of factors that provoke it.

In addition, a black screen can also be displayed in different ways, such as with or without a cursor.

Let's take a closer look at the main causes of failure:

An internal error in the operation of the operating system, due to which it cannot adequately interact with the graphical environment;
Video card driver failure (incompatibility with the installed version of Windows);
Damage to the internal drive of the computer;
A critical violation of Windows OC, preventing it from adequately loading even in safe mode;
Other conflicts of the PC hardware department;
The inability of the operating system to wake up from sleep mode.

Booting Windows in Safe Mode

Initially, you should try to securely boot the system.

Disconnect external devices from the computer, as well as flash drives, which could also be the cause of the conflict.

Turn off your computer to terminate all processes causing the black screen.

Then launch it again, at the very beginning of which be sure to press the F8 button on the keyboard (Delete, Shift + F8 - depending on the installed operating system).

In the advanced download options window, select the option you want.

In this case, Safe Mode.

If the computer starts in this mode without any problems, then we can assume that the settings of the system itself have failed.

This additionally includes the appearance of an error after the next update in the OS registry, and drivers not working properly.

Here, activating the operating system is the first step towards fixing the problem.

Many people use an unlicensed copy of the operating system, the next update of which sometimes ends with a black screen.

This arises due to the impossibility of passing the “pirated copy” of identification on the Microsoft website.

If this is the case, then after booting into safe mode, you will see a warning on the screen about the use of an unofficial version, which should be licensed.

To get rid of the problem - activate your copy of the operating system.

Hardware malfunctions

Monitor and system unit

The black screen may be caused by hardware problems.

For example, due to poor contact between the monitor and the system unit, when it does not receive a signal from the video card.

Lack of normal contact of the monitor's network cable with the outlet

In this case, check the quality of all connections, and the presence of external damage to the screen, due to which the image may be missing.

If such a problem occurs on a laptop, then the reason is almost always not related to the display, since in order to damage it, it must be subjected to a strong mechanical impact, such as a fall or impact.

In this case, the deformation of the monitor will be visible to the naked eye: colored stripes, areas with broken pixels, scratches, etc. will be traced.

On a computer, a black screen when logging in can be caused by a breakdown of one of the components of the system unit, so it will need to be studied in detail.

First of all, attention should be paid to the video card, namely the reliability and density of its fastening in the slot motherboard, as well as the stability of the supplied voltage and cooling (if it is not passive).

Checking the operation of video card drivers

Check the status of video card drivers that may be conflicting with the system.

To do this, you need to restart the operating system in safe mode by activating the video mode support item with a low screen resolution in its menu.

Once logged in, go to the control panel.

To do this, click right click mouse by menu "Start" and select from the list that appears "Device Manager" .

Choose there in the section "Video Adapters" installed video card and go to its properties window.

On the tab "Driver" click the button Delete.

Then restart your computer and install the factory drivers that came with your graphics card.

You can go to the manufacturer's website and download the latest version there.

If you don't know what drivers to look for, call the tab « Run» using a key combination Win+R.

Enter in the opening field

and click on the button " OK».

In this case, the DirectX Diagnostic Tools window will appear, displaying the name of the graphics card you have.

Using the information received, downloading the necessary ones is quite simple.

Eliminate possible conflict of software components

A characteristic feature of this option is that, after several attempts to restart, the computer still manages to start.

The technique of "treatment" will be approximately similar to the previous case, the only difference here is what is needed in the section Windows configuration select item "Enable Safe Mode" .

Then, in the top line, sort the installed software by download date.

Now, after looking at the list of installed software, you need to find the culprit of the problem and remove it.

The best way to do this is through third-party programs such as CCleaner, as it will also get rid of any leftover items after uninstallation.

To get rid of a suspicious program, you need to go to the section "Tools - Uninstall programs" and choose the option you want.

Motherboard drivers

A black screen is sometimes the result of a conflict mother drivers and systems.

Repeat the previously described steps to uninstall and install a working program in their place.

Be careful when working with drivers, otherwise you cannot avoid a complete reinstallation of the operating system.

To protect yourself from this, set a checkpoint to which, if necessary, you can roll back the system.

In the event that, after replacing the drivers, the black screen periodically continues to remind of itself - continue to search for the cause.

Try to remove all programs that can cause a system conflict, as well as test your computer for various malware.

Start the system again in safe mode and open the control panel by right-clicking on the icon " Start».

From the list present, select " Programs and Features' and click on it.

Carefully analyze which programs have been installed recently and can cause a conflict situation.

Remove them using standard Windows features or a third-party program.

One of the best so far is CCleaner.

The program is understandable and quite effective, allowing you to remove all the accumulated file garbage.

All that is required of you is to check the boxes in the section « cleaning» opposite the desired items.

After the analysis carried out by the program, press the button « cleaning» and wait for it to complete.

By going to the tab « Service» , you are free to choose the programs to be removed.

Select the one you want and click the button « Uninstall» .

Restoring the system registry

The periodic appearance of a black screen may also be the result of damage to some registry data by malware.

To get rid of this - you should restore it to a fully working state.

To do this, open « Task Manager» using a key combination Ctrl+Shift+Esc.

In the window that appears, go to the Applications tab. Here you will need to create a new task by clicking on the button of the same name and entering the value in the special field

In Windows 10, this is made easier. Right click on the menu « Start» and select from the list that appears « Run» .

Enter in the input field

regedit

and press the button OK.

Windows Registry

The Registry Editor will open.

In it, you need to find a line with the name " Shell and double click on it.

When the window for changing the string parameter appears, delete all entries in the parameter " Shell”, and in the empty field enter

Explorer.exe

After that click on the button OK, saving the changes made.

The final step is to restart the computer, allowing the settings to take effect and debug the registry.

With correctly performed actions, the registry will be restored, and the black screen will no longer appear.

Restoring the system with third-party programs

debug work explorer.exe You can not only manually, but also with the help of a small AVZ utility.

It must first be downloaded and installed on your computer.

The main window of this antivirus utility contains several menu items, among which are the following:

File;
Service;
AVZGuard;
AVZPM;
Reference.

Choose an item « File» , and from the list that appears - » .

After that, the recovery function settings window will open, in which you need to activate the 8th and 16th lines (restoring Explorer settings and restoring the Explorer launch key).

By checking the checkboxes opposite them, it remains to click on the button Perform marked operations and wait for the end of the process. When it's done, be sure to restart your computer.

Autoload

It often happens that a program that is at startup, or a very large number of them, can cause a black screen to periodically appear.

Reduce the number of launches from Windows programs to a minimum and, if this does not remove the existing error, then at least speed up the launch of the operating system itself.

It is easy to fulfill this condition using the command

msconfig

which should be written in the menu window "Run" .

By clicking on the OK button, you will be taken to the window "Windows Task Manager" , in which you should go to the tab.

This tab displays all the programs participating in a joint launch with the OS.

Select all unnecessary programs and click on the Disable button.

System rollback

With the solution to the black screen problem often a simple rollback of the operating system to a restore point will help.

Although quite often users disable this feature, considering it almost useless.

But with its help, it is sometimes quite possible to avoid reinstalling Windows, returning to the moment of maximum stable operation.

It is quite possible to do this operation after loading safe mode.

Conflict with antivirus

The inability to start often provokes a conflict between the OS and the installed antivirus program.

The latter sometimes mistakenly blocks various system files.

To return the computer to a normal working state, you will need to complete some antivirus processes.

Using the button combination C trl+Shift+Esc open the task manager window and select on the tab " Processes» those related to antivirus - complete them.

Remember that this is a temporary measure and with the next start of the system they will be launched again. To avoid repetition, you should create certain exceptions for the antivirus application.

If you use the AVAST program, then it will look like this.

Go to the program settings window and select the active protection item.

Then go to screen tab file system and select a section "Settings" .

On the left side of this section, find the item "Exceptions" and click on it.

Add the following values to the input field - "C:\Windows\explorer.exe" and "C:\Windows\immersiveControlPanel\systemSettings.exe". Then click on the OK button.

In order for the explorer.exe process to start, you need to use the menu "Run" and enter the name of the process in a special window.

After pressing the OK button, you need to restart the computer.

Checking and removing viruses

Malicious programs, like no other, are the culprits of operating system failure.

Therefore, it is necessary to check not only the partition with the system, but the entire hard disk in order to identify them.

There are various ways to carry out this check.

One of them would be to use the utility 4MRecover, which is present on boot disk liveCD4MRescueKit.

Another option is to check the hard drive on another computer that has good anti-virus protection.

True, this is not very convenient, since you have to remove the cover of the system unit and disconnect the disk itself.

Download

Black screen during Windows reinstall

In this case, there are several solutions at once:

1. Use another media with the image for installation, or write a different version of the OS to it

2. Checking the Windows volume for bad sectors, as they can disrupt the installation process.

The USB flash drive or disk should be checked for other types of damage. For example, mechanical;

3. It is worth trying to select another local drive as the system drive.

Fighting viruses and other malware

Fraudulent software is quite advanced and harms not only user data, but also important system utilities.

In this case, the cursor also occasionally appears, besides, it is even manageable.

A virus attack may not be confirmed, but it's still worth a try.

Nowadays, there are a lot of anti-virus software components on the market, but it would be best to use the development of the laboratory Dr. Web entitled CureIt.

With the help of it, the user is provided with the function of superficial analysis of files on a PC, and a more detailed check, this is what the start menu of the utility looks like:

If Windows won't boot, you need to take HDD and connect it to another PC.

Using this program is very simple: you just need to "HDD" , as well as the strength of the check.

If the above technique did not help, the reason should be looked for in something else.

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Create a recovery flash drive and reinstall Windows

One of the toughest methods among all those proposed is a complete reinstallation of the existing OS to a more stable one.

In our time, the need to burn the image to disk, now it is enough to simply create a flash drive with the installation program.

It is easy to do this with any specialized program.

Rufus

One of the best among all available is Rufus.

The utility, despite the scarcity of the external interface, does its job quite well.

Using it is very simple: you just need to go to the section "Device" select the NTFS-formatted boot volume and image file, and then click "Start" . View start page applications.

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Ultra ISO

This program has a slightly larger arsenal of tasks than the previous one.

For creating bootable flash drive it must be reformatted to NTFS.

When you run the program, you will see the following window:

and press "Burn hard disk image" ;

3. Choose the path to the image;

The worst option when a black screen appears is the failure of the hard drive.

Initially, this reason can be answered if the cursor is visible on the display, since this means that the device is functioning.

If you see a completely dark screen, this is most likely caused by the fact that the drive simply does not work and, as a result, is not displayed in the system.

Definition of bad sectors

It should immediately be noted that bad sectors almost impossible to recover.

However, they can be closed for reading and writing, so they will not interfere with further work. The origin of these damages has two natures:

logical. It occurs due to a mismatch between the ECC code and the contents of the sector. In fact, these fragments are not broken, but only temporarily unreadable, so they are subject to repair;
Mechanical. Broken sectors of this kind are caused by strong blows or strong shocks during operation. These particles are permanently out of order, so they cannot be repaired.

For finding and restoration in the operating room Windows system there is a built-in verification utility - CHKDSK.

This component is launched in two ways:

Through the command line. To do this, call the "Run" menu with a combination of Win + R and enter cmd into it. In the window that opens, enter the following values: CHKDSK C: / where C is the letter designation of the local drive to be checked;
Through the section properties in the tab "A computer" .

If the check shows that there are bad sectors in the PC memory, the utility will offer to restore or close them.

To prevent the occurrence of the damage in question, it is necessary to periodically clean the hard drives from accumulated dust and dirt.

In addition, SSDs do not tolerate drops very well, so you should try to prevent them.

To prevent logical damage, it is additionally necessary to perform defragmentation of partitions from time to time, as well as their optimization.

By following these tips, you will greatly reduce the load on the hard drive and increase its durability.

Black screen when loading Windows 10

Some Windows 10 users complain that a black screen is displayed instead of the usual splash screen during the boot process. Most often, this problem haunts those who installed Windows 10 by updating an older version of the OS.