Why does the printer not print or does it print in stripes and different colors? What to do if the printer stops printing in black The printer sees the cartridge but does not print.

Despite all the attempts of printer manufacturers to achieve the most optimal combination of price / quality in their final product, the problem when the printer does not print after refilling the cartridge remains very relevant today. What to do in such a situation? How to avoid the "whims" of household office equipment? Where can I find a universal printer maintenance manual? These and many other user difficulties are in front of your eyes in examples of practical solutions.

Nothing foreshadowed problems, but the unexpected happened ...

After the acquisition (and the material of the article is devoted exclusively to the budget class of printing devices of the mentioned type), the user, literally after a few printed photographs, may find himself in an extremely difficult situation. As a rule, the "hero of the occasion" is a color cartridge that has exhausted its colorful resources. And everything would be fine - I took it and bought it! However, the price of a printing element is sometimes very sobering (often the user is in a state of euphoria, anticipating creative victories). There is only one acceptable solution - to fill the exhausted tank yourself.

The printer does not print after refilling the cartridge: possible causes and solutions

To understand why your printing device has stopped working, you need to make sure that you have chosen the right consumables and analyze the charging process that you performed. You may have missed something important. For example, often for the sake of economy, the user acquires not quite high-quality ink. It may well be that the cartridge type is not refillable. With superficial knowledge, mistakes simply cannot be avoided. Therefore, carefully study the material of the presented article, and it is likely that you will find a miscalculation made, which, by the way, can be completely corrected.

Reason #1: Colorful

It is possible that the solution to the question of why the cartridge does not print after refilling lies in ink incompatibility. What should be done?

  • Learn more about what type of paint is used in your modification.
  • Universal ink is not always an acceptable option. It is better to spend some money and get the original paint.
  • Be sure to pay attention to the production time of the "artistic" substance.

Reason #2: Typing

What else can cause problems when refilling cartridges? Various consumables are available for inkjet printers, some of them are characterized as disposable. However, cartridges are no exception. Therefore, pay attention to the marking of your printing element: if it is not refillable, this is a somewhat unpleasant moment, since this species cartridges are equipped with a special chip that works as long as there is ink in its containers. As a result, the user has to purchase a new consumable component. However, in this case, it is advisable to purchase a high-capacity PZK (refillable cartridge), which will significantly affect the comfort of servicing the printing element.

Reason #3: Dried out

Yes, this is the most common reason for the often occurring difficulty with this definition: "After refilling the cartridge, the printer does not print." That is, when the PZK is in a state of inactivity for a long time, the paint remaining in its nozzles inevitably dries up. In order to avoid this kind of "ink" troubles in the future, the outlet holes should be sealed with a special film. Then wrap tightly in a plastic bag. This action neutralizes the adverse effects of air. However, if your cartridge is still dry, do not panic. With a high degree of probability it can be restored.

Reason #4: Airy

Air should not be allowed to enter the inside of the cartridge chamber, since such an "omission" can become the main cause of the same problem that occurs: "After refilling the cartridge, the printer does not print." The fact is that air bubbles can prevent the passage of ink through the nozzles of the print head. Therefore, after you have filled the PZK containers, close the filling holes with adhesive tape.

Reason #5: Hardware

Often the user installs the cartridge incorrectly, as a result of which the contact plate does not reach the printer's receiving pad or is not positioned properly. It may well be that the interface of the device is somewhat dirty. Which, in general, is a common thing when refilling cartridges.

after refueling: step-by-step elimination of the main causes of the malfunction

Depending on the type (design feature) of your cartridge, the printhead recovery process may vary slightly.

Step #1: Cleaning the nozzles with the printer

  • Print a diagnostic page.
  • Run refilled cartridges through several complete cleaning cycles.

Step #2: Incorrect refilling of cartridges

The printer does not print after refueling if the PZK has been exposed to cold temperatures. Due to the fact that the cartridge has been in the “wrong” position for some time, problems can also arise, since the outflow of ink from the print head under the mentioned conditions is simply inevitable. However, after you install the cartridge in the printer, after a few hours you can start a test print mode.

Step #3: Cleaning the nozzles with a special liquid

If the printer does not print after refilling, and the used cartridge has been inactive for some time, then this can only mean one thing - the ink has dried up in the nozzles. In order to restore the functionality of the printing element, a number of actions should be taken.

  • Place the cartridge in a shallow container, on the bottom of which lay a piece of cloth of medium hardness.
  • If you do not have a special washing agent, then pour some glass cleaner (soaking the substrate).
  • In this state of "soaking" the cartridge should be 10-12 hours, after which the print head must be gently wiped dry with a napkin.
  • Install the slam-shut in the printer and perform several complete cleaning cycles.

In Conclusion: How to Repair a Fixed Printhead

In addition to the considered combined (printing element and capacity) PZK, there are two more types of cartridges that can also be subject to an unpleasant clogging moment. In order to clean the nozzles of these typical modifications, it is necessary to make a simple device.

  • A rubber tube is put on the syringe, the diameter of which must match the needle protrusion on the print head.
  • A few milligrams of regenerating fluid is drawn into the dispenser and injected under pressure into the cartridge.
  • After a few hours, the syringe is removed and a container of paint is installed.
  • The printer runs several full cleaning cycles.

In this article, only the main causes of the problematic situation were considered, when, after refilling the cartridge and how to deal with it, you now know. It remains only to apply the knowledge gained and not to forget about the simple rules for operating printers. The main thing is not to leave the cartridges idle for a long time, otherwise ...

Creative success to you and colorful printing!

Often, users of office equipment are faced with an incomprehensible at first glance failure of the printer. It manifests itself in the fact that the device produces white sheets when printing. It feels like invisible ink has been applied to them. However, the problem lies, of course, elsewhere. It remains only to find out what this problem is and how to “fight” it.

First, try restarting the printer. Turn it off not only with the button, but also disconnect it from the network. Do the same with the device (PC, laptop, etc.) from which you send the file to print. Perhaps there is some kind of software error. Then restarting the hardware might help fix it. After all, with it, some of the settings are reset, various temporary files that could “slow down” the system are deleted.

Also, if you have been printing for a long time, you can give the printer a little rest. Sometimes the print head overheats after prolonged use. This may cause white sheets to appear. Turn off the printer for a couple of hours, and then turn it back on and try to print the desired document.

User errors

The fact that the printer prints white sheets may be due to human inattention:

  • Often, a user sends a large document with several dozen pages for printing, forgetting to check the correctness of its design. As a result, it contains large gaps and gaps on several sheets. Therefore, carefully review the document that you decide to print.
  • Another common mistake is that when changing the cartridge on their own, some users forget to remove the protective film from it. She, in turn, does not allow ink to fall on the sheets. Or the printer itself does not recognize the cartridge because of this. Solving the problem is easy - find the protective film and remove it. As a rule, it is quite bright in color and protects the print head.
  • Blank sheets may also appear when printing due to the fact that a cartridge that is incompatible with the device is installed. It remains only to check once again whether it is suitable for this printer model.
  • Check if the paper type is compatible with your printer. After all, the sheets can be too thin or, conversely, thick.

Cartridge problems

The answer to the question "why does the printer print white sheets?" It may also be related to cartridge malfunctions. For example, the most banal thing is that the ink has run out. True, before that, the printer had to print quite pale and at the same time “streak”, warning about the minimum level of ink. However, the user might not notice this. In this case, the problem is solved promptly - or by refueling it.


Another reason that the printer does not print, it only gives out blank sheets when printing, may be the drying of the ink in the cartridge. This applies specifically to inkjet printers. If they are not used for a long time, the ink dries out. You can try to get the cartridge and shake it a little. In some cases, this helps to return the printing capabilities of the device. However, most often you have to give the cartridge for repair or change it for a new one.

It also happens that the printer still prints blank sheets, although there is ink. Moreover, you just picked up the cartridge from the service where it was refilled for you. Then with a greater degree of probability we can say that the replaceable unit is out of order. It is also possible that it was misplaced. Even professionals make mistakes - there is nothing to worry about.

Printer, PC, or Software Problems

You've made sure the cartridge has enough ink, it's properly installed in the machine, and even the document you're sending to print is the correct size. However, white sheets continue to come out of the printer. In this case, the problem might be:

  • Printer failure . A variety of parts of the device can fail. For example, in hp printers, the photoconductor often breaks, in which the contacts or the magnetic roller are damaged. At laser devices often a problematic place is the block responsible for transferring the image. In any case, you will have to contact the service.
  • Problems with drivers. Usually they appear due to viruses, software failures, due to the installation of new equipment, and more. etc. You can go to the "control panel" and select the "device manager" section. Next - the "printers" tab (or print queues). If the computer detects any problems with the driver, then there you will see red or yellow icons that look like an exclamation mark. True, sometimes the PC does not show errors, although the problem is in the “firewood”. In any case, it will not be superfluous to go to the printer manufacturer's website and download the most latest version drivers.
  • The printer settings are out of order. Another frequent case in which blank sheets can be printed. You need to go to the printer settings and check all the print options. Sometimes, due to various errors, the color saturation is set to a minimum or the ink saving mode is turned on. Solving this problem is not difficult - just click the button to restore the default printer settings.
  • Not enough memory on the PC. It cannot be ruled out that your computer has run out of free hard disk space. He simply does not have enough resources to process information. Therefore, through "My Computer" check if the hard drive has at least 2 GB free space. This is enough for the eyes for high-quality printing.
  • Viruses or errors on the PC. First, request a test page. How to do this, you can see in the menu or in the instructions for the printer. If the test page prints, then the problem is clearly not with the printer. It is worth checking the computer for viruses, updating the OS, etc.

White sheets on printersCanon

It is worth noting separately that the appearance of blank sheets during printing is often found in canon printer models. Especially those that are equipped with a continuous ink supply system. These devices periodically print 2 white pages.

The reason is a short cable (flat wide wire). When the carriage with cartridges reaches one shaft, it touches a special sensor that sends it a signal to move in the other direction. However, due to the insufficient length of the cable, this does not happen. As a result, the operation of the printer is disrupted. User receives 2 blank sheets and jammed paper. Which exit? Contact the seller if the warranty period has not expired, or contact the service to replace the short cable with a longer one.

Finally

If you have tried all the methods described and are sure that none of the described problems can cause white sheets when printing, then you should contact the wizard or the manufacturer's support service. If you recently purchased a printer, then most likely it is still subject to warranty repair. In any case, you should not be upset. You just need to ask for help from qualified professionals.

The fact that the printer does not print in black is often encountered by users of these devices. This kind of problem can be caused by various reasons. They are typical for models of HP, Epson, Canon and others. The most serious in terms of repair are mechanical damage to parts such as the print head. In such cases, you will need to contact the service center specialists for help. But most of the causes are quite simple to eliminate on their own, without outside help.

Very often it does not print black in the printer due to damage to its print head. It is quite difficult to determine this problem. If there are suspicions of this kind, then it is better to take the device used to the service center manufacturer. When you confirm printhead damage, there are two ways to solve the problem:

  • replacing an old part with a new one;
  • acquisition of new printing equipment.

But before contacting the service, you need to check others possible reasons to exclude them. This will avoid unnecessary actions and possible costs if the device is not under warranty. Often the issue is resolved in this way.

Clogged print head or dry nozzles

The following common reasons for a printer to stop printing in black are:

  • clogged printheads;
  • paint drying in the nozzle.

Clogged printhead nozzles

Cleaning the print heads is carried out in this way:

  • check the level of black ink in the printer settings;

  • if available, perform a test printout;

  • when this did not bring results - washed special solution print head;

  • give time to the composition to act (about 15 minutes);
  • go to the printer settings and select the head cleaning item;


  • after the process is completed, a test print of any document is performed.

If nothing worked the first time, then all the steps must be repeated again. When the second attempt did not bring the desired result, then the nozzles should be dealt with. They often dry out with rare use of technology. To remove dried paint from the nozzles, they are wiped with cotton wool soaked in alcohol. Only after drying print a test document.

When a satisfactory result is obtained, you can start working with the technique. Keep in mind that nozzles and printheads need to be cleaned periodically to prevent clogging or ink drying.

The exact timing of regular inspections is given in the operating instructions for each model.

Missing ink or incompatible ink

The simplest reason that the device stopped printing in black ink is the banal lack of ink. The computer may not notify the user about what happened due to various failures. The problem is being solved adding ink:

  • about 2 cubic centimeters of paint are injected into the cartridge with a syringe;
  • conduct testing;
  • if the result is positive, then you can add the same amount of ink and print documents.

When refilling yourself, you should remember that in some models it can be done only after installing the cartridge in its place in the printer. For the procedure, you will need a special syringe.

Also, the equipment used may not print in black if the inks used and applied are not compatible with each other. Therefore, before refilling, you should carefully study the label on the jar of ink. There is always such information.

It is better to purchase consumables from well-known, trusted manufacturers to be sure of their quality.

Replacing a used cartridge with a new one suitable for your model is an even easier way to fix this kind of problem. But do-it-yourself refueling will cost several times cheaper.

Poor quality refueling

It happens that after adding high-quality black ink, the equipment still refuses to print. This may be due to poor-quality refueling: the cartridge is not properly inserted or sealed. Then the problem is fixed simply:

  • the cartridge is taken out and re-inserted until it clicks;
  • before or after installation, seal the hole from the syringe needle with tape (adhesive tape);
  • then check the functionality of the device.

All manipulations should be done carefully so as not to accidentally break anything.

Disabling ink level control and resetting the chip

A number of models of printing equipment is equipped with a function to control the level of ink. Therefore, when the latter run out, the printer does not print in black, it is blocked. To fix the problem, you must disable the level control function. They do this in several ways.


Resetting is recommended after self-refuelling. To do this, use the programmer (resetter). You can also purchase disposable or auto-reset compatible chips that work on some models.

Keep in mind that stopping the ink level control function on your own will void the warranty.

There is a less expensive way to reset the cartridge counter - for this seal the corresponding contacts. The problem of practical implementation is to find them. At different models cartridges use different pins. The algorithm of actions is as follows:

  • include equipment;
  • take out a black ink cartridge from it;
  • they put it on the table, directing the nozzles towards themselves, and the contacts up;
  • seal the upper left contact with tape;

  • insert the cartridge, click "OK";
  • print out a verification document;
  • take the cartridge back out;
  • seal any contact at the bottom right;
  • install the cartridge in the slot;
  • check the performance of the equipment;
  • remove the cartridge and peel off the first contact;
  • insert it back, wait for recognition;
  • then take out the cartridge and remove the second adhesive tape;
  • wipe all contacts with cotton wool moistened with alcohol;
  • are returned to the place.

After the done manipulations, the ink identifier should show 100% of their level. If this does not happen, then you can try to glue a second time instead of one lower right contact, immediately 3 upper ones. All further actions are carried out in the same way.

Driver Issues

On your own at home, you should also check the operation of hardware drivers. In doing so, they do this:

  • reinstall the relevant programs;
  • print test text.

The persistence of the problem after carrying out all the considered measures indicates a more serious breakdown. If the equipment is under warranty, then you need to contact the service center or the store where the product was purchased.

In order for the equipment to serve for a long time, you should regularly clean the print heads and nozzles. You should also use compatible, quality inks. If the equipment is idle, then once a month it is required to print any document to prevent the ink from drying out. It is recommended to use multiple cartridges of each color, then after refueling they will be perceived as new.

What a shame it is when a device dear to your heart suddenly, for no apparent reason, simply refuses to obey you. You offered him a simple file to print, and the paper is evenly laid in the tray, but there is no result. Whether the MFP printer is silent and does not buzz. What happened and how to solve the problem?

Now we will look at some of the most common cases of why the printer refuses to obey its master. How to keep cool in such situations and not regard such disgusting behavior as unwillingness to cooperate. In addition, we will pay special attention to some of the problems of individual brands and outline ways to solve them. Let's start about everything and in order.

What will be discussed:

What was the reason when the printer does not print in color, although there is ink

In most cases, the problem is solvable, and there is no need to immediately contact the specialists at the service center. At the very beginning, it will be important to exclude some nuances that are not obvious at first glance.

The following are the initial simple reasons why the printer does not print well, although there is ink, or, as a result, failures in the operation of all equipment:

Poor quality consumables. Cartridges are not suitable for this printer model due to their complete or partial incompatibility. One of the cartridges in the kit, color or black, may not be suitable, then the printer does not print at all. The ink could also clog the diffusers due to the fact that they are too thick or simply fake.

The ink level is too low. There are overly "smart" printers that "realize" that the ink is running out and require their urgent replacement. It is impossible to persuade him to print, because the manufacturer inserted such abilities during production, but it will not work to expand the scope. In some cases, instead of a clear color and / or black and white trace, faint faded blackouts will remain on the paper.

The nozzle or nozzles are clogged. Air bubbles occur when a small air bubble hits the print head and prevents ink from getting in. It happens that not only the diffusers, but also the ventilation holes of your cartridge are clogged with waste paint, the smallest pieces of paper or ordinary dirt.

How to help our device overcome all difficulties and earn again

Here you will need to do research to always buy only those cartridges that are compatible and are produced specifically for this model. There are times when sellers' descriptions contain inaccurate information. In this case, you need to contact the manufacturer's official website to accurately determine the consumable code and compatibility.

  • We immediately replace the cartridges, the ink level in which reaches a critical level;
  • We launch a special program that cleans the print head in automatic mode;
  • During long downtimes, we manually clean the head and nozzles without damaging the chip microcircuit and the integrity of the structure;
  • We try to clean the ventilation ducts from paint residues and other debris using a regular pin.

If, after taking most or some of the suggested steps, the printer at least works again, then the task is at least completed. It remains only to periodically repeat the procedure, especially if we have a small volume that it prints. Inkjet color printers don't like that. By carrying out a successful cleaning, we thereby give an answer to the question: why the printer does not print, although there is ink.

Some problems in the operation of printers equipped with CISS

It would seem that you are using the most modern principle of CISS operation, but the printer still does not print. By the way, CISS is a continuous ink supply system that uses containers big size, which in turn significantly reduces the cost of the printing process and the cost of operating the device. Nowadays, some models of HP, Canon, Epson and other well-known manufacturers are already equipped with CISS systems from the factory. So why does the printer not print in this case, what could have broken in this simple version?

Some causes of the failure, considered on the example of the HP6525 model:

  • the system has not been transferred to the working position;
  • paint cans remained clogged;
  • the ink tanks are set at a lower level than specified by the manufacturer;
  • there was a bend in the ink supply cable;
  • paint is completely absent, which has a bad effect on the device;
  • the train was airy;
  • the paint has dried out due to long periods of inactivity.

So we looked at what could happen in the HP6525 printer, or the same type of options from other manufacturers. The Epson brand is no exception, built on a similar circuit diagram actions as HP. Now let's start looking for ways to solve the problem that has arisen, if we have already identified it.

We start taking steps to solve the problem

For versatility, we will start repairing the same type of apparatus that was chosen for the example earlier. So, the HP printer does not print, although there are enough inks in the CISS.

Let's take the following steps:

  • we will transfer the CISS to the operating mode;
  • install filters for air supply;
  • raise the paint containers to the desired level;
  • we drive the air, eliminating the squeezing of the loop;
  • programmatically clean the head;
  • trying how the printer prints the test;
  • carefully examine the result.

That's all, the problem should be solved. We had to sweat a little, but the result was worth it. Now black and other colors lie evenly, clearly and consistently. And if someone from acquaintances or friends has a bad Epson printer, although there is ink, or any other model of the Canon or Lexmark manufacturer, then we can help them, because the level of our skill has already increased. The instructions are the same for the black or color cartridge. And for the CISS, they are also not difficult, because if you wish, you can move mountains.

Not transferred from the transport position to the working position (small plugs (s) are closed) - ink cans are at a lower level than that which is necessary for the correct operation of the printer; - transferred ink plume; - out of ink - air in the ink loop; - the ink has dried up when the printer has not been used for a long time.

Solution options:

Not printing one of the colors

How to solve the problem anyway:

  • Check the level of ink in the reservoirs near the printer (if it is less than 30%, then a refill is needed)
  • On tanks, large openings must be closed and small openings open.
  • There should be no air gaps along the ink plume
  • You need to go to the printer menu and find the Setup item, then you need to select the 2nd item Tech. Maintenance (Maintenance) and again the 2nd item Cleaning the print head (Head Cleaning)
  • Cleaning should be done 2 times, then do not print on the device for 40 minutes. A maximum of 5 cleanings can be performed per day.
  • If there is no improvement after cleaning, then you need to contact the service center. When transporting, be sure to close all openings on the ink tanks.

Possible reasons:- not transferred from the transport position to the working position (small plugs (a) are closed) - the ink cans are at a lower level than that which is necessary for the correct operation of the printer; - transferred ink plume; - out of ink - air in the ink loop; - the ink has dried up when the printer has not been used for a long time.

Solution options:- transfer the CISS to the working position, install air filters; - install ink cans correctly; - pump the air or eliminate the squeezing of the loop; - clean the print head using the driver; - print a test page and make sure visually.

Not printing one of the colors

Why does the printer not print in one color? There can be many reasons for this. Let's figure it out.

Doesn't print yellow? First of all, check if there is ink of this color in the system, because they may simply run out. Also, it is possible that the LFC system has not been transferred from the transport position, its plugs are closed. When the printer is idle for a long time, the ink can dry out - another reason for this problem. It can also be the reason that the printer does not print in blue.

If the green channel of the ink loop is pinched, then, accordingly, the printer does not print in green. Also check the level of the outer paint cans. They should not be at a lower level with the printing apparatus.

If you do not print black, then perhaps the CISS has not been switched to the working position or is at a lower level with the printer. A loop can also be transferred. Do not forget that the system may simply run out of blue ink. Air in the plume can also interfere with printing.

Doesn't print red? Everything is simple! Either your CISS is not ready for operation (its openings are closed), or its ink loop has been transferred. Also, air can get into it, which will prevent ink from penetrating to the cartridge.

Check the ink level if the device does not print in pink! They simply may not be enough. Or, perhaps, you have not used the printer for a long time, and the ink has had time to dry there.

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